Terms and Conditions Sales / General Terms an Conditions Individual sessions

School voor Adelaars

Terms and Conditions

Contents

1. Identity of SvA

2. Applicability

3. Privacy

Part A. Selling Terms and Conditions

4. Definitions

5. The agreement

6. Delivery

7. Complaints procedure

8. Right of withdrawal

Appendix: model withdrawal form

Part B. General terms and conditions of training

9. Definitions

10. Realization of the agreement

11. Cancellation

11a. Cancellation during the coronavirus

12. Performance

13. Non-medical nature of training

14. Liability

15 Intellectual property and data protection

Article 1- Identity of SvA

Name: School voor Adelaars, Barbara Borecka Training & Consultancy Business

Address: M. Maeterlinckweg 4, 3731 CJ De Bilt, Netherlands

E-mail: info@schoolvooradelaars.nl

Chamber of Commerce number: 30178780 - Chamber of Commerce Utrecht

Article 2- Applicability

1. These general terms and conditions apply to every offer from SvA and to every purchase agreement concluded between SvA and the consumer:

both physical sales and E-sales (i.e. via SvA webshop, etc.)
participation in one or more SvA training courses or sessions, also in an individual context

2. Deviations from these general terms and conditions are only valid if they have been expressly agreed in writing. Deviations then apply exclusively to the agreement in which that deviation has been agreed.

3. The provisions of previous agreements and further agreements expressly do not automatically apply to a subsequent agreement.

4. Dutch law or European or International law applicable in the Netherlands applies to these general terms and conditions and all matters to which these general terms and conditions apply.

5. The Dutch court has jurisdiction to hear disputes.

Article 3- Privacy

1. All personal information shared with SvA during consultations or other sessions on an individual basis is strictly confidential. However, information from individual sessions can be used by SvA in an anonymous form beyond recognition for books and course materials. However, personal information of a sensitive nature will never be part of this.

2. SvA also strives to handle all personal information that consumers and participants entrust to SvA with the utmost care.

3. SvA does not collect personal information other than the information that people (consumers, participants and interested parties) themselves provide to SvA.

4. SvA does not share personal information with third parties unless the person concerned gives explicit permission to do so.

5. SvA maintains an address list with the most basic personal information

(name, email address, address, telephone number) of consumers, participants and former participants, plus information regarding completed course processes.

6. SvA maintains a mailing list containing email addresses of everyone who has registered for this and has not unsubscribed since; which can be done by sending an email to: mailing@schoolvooradelaars.nl.

7. Personal information is retained until its deletion is requested by the individual or their representatives. This can be done at any time by sending an email to: privacy@schoolvooradelaars.nl. SvA will then respond to this as quickly as possible; at the latest within a week. It is the responsibility of the consumer (or participant) to ensure that his request for deletion has been received by SvA.

8. SvA 's information security policy is aimed at securing all personal information of consumers and participants as best as possible, within current technical (and reasonably affordable) possibilities.

9. Complaints about SvA 's privacy policy or information security policy can be addressed to the Dutch Data Protection Authority (.nl).

Part A – Selling Terms and Conditions

Article 4 - Definitions

In these conditions the following definitions apply:

1. Reflection period: the period within which the consumer has the right of withdrawal ;

2. Order: acceptance by the consumer of an E-sale, a physical sale or possibly other forms of sale;

3. Consumer: the natural person who enters into a purchase agreement with SvA (places an order, makes a purchase, etc.);

4. Digital content: data produced and delivered in digital form ;

5. E-sales: purchase agreement concluded between SvA and the consumer within the framework of an organized system for distance sales of physical products and digital content, using distance communication techniques ;

6. Physical sale: purchase agreement concluded between a representative of SvA and the consumer, during a physical meeting in one room;

7. Right of withdrawal: the consumer's right to withdraw from a purchase agreement;

8. Model withdrawal form: the form included in the appendix to these conditions;

9. SvA: School voor Adelaars: the legal entity that offers physical products and digital content for sale to consumers.

Article 5 - The agreement

1. The agreement is concluded at the time of acceptance by the consumer of SvA 's offer and compliance with the conditions set, including payment of the amount involved in the offer. By paying, the consumer agrees to these 'General terms and conditions' (of School voor Adelaars).

2. In the case of E-sales, payment is made by cashless transfer. The amount due will be announced to the consumer electronically by SvA. As long as the latter has not happened, the consumer is free to terminate the agreement.

3. SvA guarantees that the products and digital content offered comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and usability and the legal provisions and government regulations in force on the date the agreement was concluded.

Article 6- Delivery

1. SvA will exercise the utmost care when receiving and executing orders for both physical products and products with digital content.

2. The physical place of delivery is the address that the consumer has provided to SvA. For digital products, the email address that the consumer has provided applies.

3. SvA will execute accepted orders expeditiously, but no later than within 30 days, unless a different delivery period has been agreed. If delivery is delayed or an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after the order date. If SvA does not deliver or inform the consumer within 30 days, the consumer has the right to terminate the agreement free of charge. SvA will then immediately refund the amount paid.

4. The risk of damage and/or loss of products rests with SvA until the moment of delivery to the consumer, unless expressly agreed otherwise.

Article 7 - Complaints procedure

1. Complaints about the performance of the agreement must be submitted fully and clearly described to SvA within two weeks after the consumer has discovered the defects. It is the consumer 's responsibility to ensure that his complaint has been received by SvA.

2. Complaints submitted to SvA will be answered within 14 days from the date of receipt. If a complaint a foreseeable longer processing time, SvA will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.

Article 8 - Right of withdrawal

1. The consumer can terminate an agreement regarding the purchase of a product during a cooling-off period of a maximum of 14 days without giving reasons. SvA may ask the consumer about the reason for withdrawal, but does not oblige him to state his reason(s).

2. The said cooling-off period commences on the day after the consumer, or a prior agreement by the consumer the consumer's designated third party, who is not the carrier, has received the product, or if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by him, has received the last product.

3. During the cooling-off period, the consumer will handle the product with care and will only handle and inspect the product as he would be allowed to do in a store.

4. The consumer is only liable for any depreciation in value of the product is the result of a way of handling the product that goes further than permitted in the previous paragraph.

5. The consumer can terminate an agreement for the supply of digital content that has not been delivered on a medium during the cooling-off period without giving reasons, provided that this content has demonstrably not been consumed in any way.

6. Some of the products offered for sale by SvA are carriers of the high energy that Barbara Borecka transmits. After delivery, this high energy mixes almost immediately with the buyer 's personal energy. For that reason these are products excluded from the right of withdrawal. This applies to all crystals, crystal products and audio albums.

7. If the consumer exercises his right of withdrawal, he must report this to SvA within the cooling-off period by means of the model withdrawal form or in another unambiguous manner.

8. Notification of revocation is possible by email to Winkel@schoolvooradelaars.nl. SvA will immediately send a confirmation of receipt after receiving this notification. It is the Client's responsibility to ensure that the notification has been received by SvA.

9. The consumer returns the product in accordance with the reasonable and clear instructions provided by SvA, whereby the consumer bears the direct costs of returning the product.

10. SvA will reimburse all payments made by the consumer, including any delivery costs charged by SvA for the returned product, without delay but within 14 days after SvA has received the product or until the consumer demonstrates that he has returned the product, whichever is the earlier.

11. Refunds will be made by bank transfer to the account number that the consumer has provided to SvA.

12. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.

Appendix:

Model withdrawal form

(only complete and return this form if you wish to withdraw from the agreement )

- At:

School voor Adelaars, Maeterlinckweg 4, 3731 CJ De Bilt, Netherlands winkel@schoolvooradelaars.nl

- I hereby inform you that I revoke our agreement regarding the sale of the following

products:

- Product(s) received on:

- Consumer name:

- Consumer address:

- Signature (only when you fill out the form non-digitally):

Part B – General terms and conditions of training

9 Definitions

1. SvA: sole proprietorship "School voor Adelaars, Barbara Borecka Training & Consultancy", located at M. Maeterlinckweg 4, 3731 CJ De Bilt, the Netherlands, registered in the Trade Register of the Chamber of Commerce Utrecht under number 30178780.

2. Participant: party that participates in a training or module of SvA, led by Barbara Borecka.

3. Course: training that lasts more than one day.

4. Course credit: virtual amount of money that can be spent on SvA training courses, but not on individual sessions or products from the online store.

5. Agreement: a written agreement between SvA and the Participant, in which at least a description of the training and a price have been determined.

6. Training: the services to which SvA has committed itself, such as a course, workshop or otherwise, which are or are delivered by SvA to the participant, or are intended to be delivered by SvA to the participant.

7. Early bird price: lower price for a training, valid until a certain moment before it starts.

8. Workshop: training that does not last more than one day.

9. Module: a series of trainings, transmissions and participation in WhatsApp groups over a longer period (minimum one month).

10 - Realization of the agreement

1. The agreement between participant and SvA is concluded when the following conditions are met: (1) a confirmation of participation has been sent by SvA to the participant; (2) participant has paid the amount stated therein; and (3) participant agrees to the terms and conditions.

2. The participant must ensure that all conditions have been met that SvA indicates are necessary for the execution of the agreement or that the participant can reasonably understand are necessary for this.

3. SvA is entitled at all times to refuse to enter into an agreement with an interested party without giving reasons.

4. Participants are not automatically entitled to free consultations or advice in any form. In this context, SvA is entitled to terminate contact with participants, in any form, outside the agreed times at any time.

11 - Cancellation

1. Registration for training can be canceled freely as long as the early booking price applies. Payments made will then be fully refunded.

2. Registration can also be canceled up to 10:00 am, the day before the training or the day before the first day of the course, but the paid registration fee will then not be refunded, but 100% converted into course credit, which may be spent on training within a year (i.e. in one go), but not on individual sessions or products from the online store.

3. After 10:00 am, the day before the training or the day before the first day of the course, 100% of the price of the training will in any case be charged. The participant may still send a substitute, provided that his name and contact details are communicated to SvA at least three hours before the start. If this does not work, the participant will receive the recordings of the guided meditations (and often also the recorded tips) of the meeting in question in MP3 format free of charge. Written advice is also sent at some meetings.

4. If the first meeting of a course is canceled by the participant, he / she may attend subsequent meetings. In this case, no course credit is created. However, participants will receive recordings of the guided meditations from the missed meeting in MP3 format free of charge.

5. Cancellations will only be processed by email or, in urgent cases, by telephone. The contact details are listed on http s://www.schoolvooradelaars.nl under 'contact'. It is the Participant 's responsibility to ensure that his cancellation notice has been received by SvA.

6. Trainings only take place with at least two participants. If there is only one participant, the start will be postponed until a second participant reports. If this does not happen for four months, the registration fee will be refunded. First, the participant is offered to make a certain additional payment so that the training can continue individually. The option to follow another training course is often also offered.

7. For online training or modules, the participant confirms the Google Meet invitation link no later than 24 hours before the start. This can be done by sending a reply to the invitation link. If the Participant has not received the invitation link, please report this to the secretariat so that it can still be sent.

8. If a training is canceled due to SvA 's impediment, it will be made up later.

9. If a training takes place abroad and cannot take place due to an emergency or prevention by SvA, the participant can follow the booked training at another time in the Netherlands (or online) or spend the amount of the training on another training from SvA.

11a - Cancellation during the coronavirus

1. As long as extra measures apply in the Netherlands due to the coronavirus, the following applies: if the Participant has corona-related complaints such as cough, sore throat, increase in temperature, etc., any risk must be avoided and the training must be canceled.

2. If corona is suspected, Article 11, paragraph 3 does not apply. The Participant can then cancel up to the start time and the registration fee will be converted into a credit for participation in a future course.

12 - Performance

1. SvA carries out its training to the best of its knowledge and ability, in accordance with the requirements of good craftsmanship and based on the currently available knowledge.

2. SvA always reserves the right to deviate from the order and/or content of the agreed training, as long as this is in the interest of delivering good workmanship.

3. Terms mentioned by SvA in descriptions and announcements of training are only informative. Exceeding this does not entitle the participant to compensation.

4. If the number of participants gives reason to do so or there is another compelling reason, SvA may change the location of a meeting to a more suitable location, within a radius of 25 kilometers from the originally announced location, which is easily accessible by car and public transport. transport. Exceptions to this rule are five-star locations, such as the Amstel Hotel and Chateau St Gerlach: these will only be changed in consultation with the registered participants.

5. SvA can cancel training courses if they prove to be unfeasible, for example because too few people have registered. Training credit spent on this by the participant can be spent again and is valid for another year.

6. In principle, the participant is entitled to repeat Light Body blocks that he has already completed for half the price for which it is offered again and as long as there is room, unless there is a disturbed relationship between the participant and SvA.

7. In principle, the participant is entitled to make up missed Light Body meetings free of charge at the next opportunity, unless there is ( now ) a disturbed relationship between the participant and SvA.

13 - Non-medical nature of training

1. Simply by living on the earth plane, you experience different situations that are challenging for you; emotionally, physically, mentally and spiritually. Our training is not responsible for these challenges nor for the occurrence of physical, emotional or mental illness. They provide you with the tools to meet these challenges. If you experience problems during training, we recommend that you seek help from official medical authorities, such as a doctor or psychotherapist.

2. The courses work on a purely energetic level, with the aim of taking you to other places mentally and helping you take those places back with you into your daily life. If you have a history of or are receiving treatment for mental illness - such as manic- depression, bipolar disorder, schizophrenia - do not take any of our courses until you have permission from a registered psychologist or psychotherapist.

3. If you wish, you could use the methods offered by SvA to achieve a better emotional flow, better mental clarity and more physical comfort, in combination with the medical advice or therapy you receive elsewhere. Our advice is to do this in consultation with your treating doctor or therapist. If symptoms of physical illness arise during exercise, treat them as you otherwise would, including seeking medical assistance and advice from your GP.

14 - Liability

1. SvA is not liable for damage suffered by the participant due to shortcomings on the part of SvA, unless the damage is demonstrably the direct result of intent on the part of SvA and unless the damage is the result of gross negligence on the part of SvA.

2. SvA is not obliged to fulfill any obligation if SvA is prevented or made difficult to do so in whole or in part, temporarily or otherwise, by a circumstance that is not attributable to culpable fault.

3. SvA is under no circumstances liable for damage suffered by the participant or third parties as a result of the provision of incorrect and/or incomplete information by the participant to SvA, or otherwise as a result of an act and /or omission by the participant.

4. In all cases, the liability of SvA and the third parties engaged by SvA for damage suffered by the participant and their total obligation to pay compensation is limited to a maximum of the amount of the price stipulated for the relevant agreement (excluding VAT).

5. Liability of SvA for indirect damage, including but not limited to consequential damage, lost profits, missed savings and damage due to business stagnation, is excluded.

6. A ground that could give rise to a claim for compensation must be submitted to SvA in writing no later than two weeks after the participant has discovered or could reasonably have discovered the damage, failing which the right to compensation will lapse. It is the participant's responsibility to ensure that his message about damage has been received by SvA.

7. The participant indemnifies SvA against all legal claims from third parties, as well as damages, fines, costs and interest, relating to goods, rights, information that the participant provides and/or has made available to SvA.

8. Participation in a training provided by SvA is at your own risk and responsibility. Moreover SvA expressly does not guarantee that the participant will (immediately) feel better or achieve better results (such as financially, or in living situation or relationships) as a result of participation.

9. SvA is not liable for the damage that the participant may cause at the location where the training has been organized by SvA. The participant is liable for the damage that has been made and can be held accountable for this.

15 - Intellectual property and data protection

1. All documents and files provided by SvA during the training may not be reproduced or made public by the participant without prior written permission from SvA.

2. The participant is not permitted to make video recordings, photos or sound recordings during the Services, unless written permission has been granted by SvA.

3. SvA also reserves the right to use the knowledge gained through the performance of the work for other purposes, provided that no confidential information is disclosed to third parties.

General Terms and Conditions Individual sessions

16 Definitions

1. SvA: the sole proprietorship "School voor Adelaars, Barbara Borecka Training & Consultancy", located at M. Maeterlinckweg 4, 3731 CJ De Bilt, the Netherlands, registered in the Trade Register of the Chamber of Commerce Utrecht under number 30178780.

2. Client: the party for whom the work to be carried out by SvA is carried out, regardless of the location where this work is carried out.

3. Session: the performance to which SvA has committed itself or is intended to be delivered or made available by SvA to the client, including pursuant to a purchase or assignment agreement ; namely a consultation, coaching, an individual Light and Energy Transmission or another session on an individual basis.

4. Remote session: session in which Barbara Borecka (usually assisted by an assistant) transmits ( i.e. sends) High Light and Energy to the client, without those involved being in the same physical space.

5. Agreement: a written agreement between SvA and the client, in which at least a description of the work to be carried out and a price have been determined.

17 - Applicability

1. These general terms and conditions apply to all offers and agreements from SvA regarding sessions.

3. The provisions of agreements that have already been executed or otherwise terminated are expressly not automatically applicable to a subsequent agreement.

18 - Realization of the agreement

1. The agreement between the client and SvA is concluded when the following conditions are met:

an appointment confirmation has been sent to the client by SvA ;
Client has paid the amount stated therein ;
Client agrees to the general terms and conditions.

2. SvA is entitled to refuse to enter into an agreement with an interested party without giving reasons.

3. Terms mentioned by SvA in descriptions and offers of sessions are for information purposes only. Exceeding this does not entitle the client to compensation.

4. The session prices quoted by SvA are based on the execution of the assignment in a number of hours jointly agreed upon by SvA and the client. The number of hours can be expanded upon consultation on site.

19 - Cancellation and modification of the agreement

1. Sessions in De Bilt and remote sessions can be canceled free of charge up to one week before the start. Money transferred by the client will then be fully refunded.

2. Sessions in the Netherlands outside De Bilt can be canceled free of charge up to sixteen days before the start. Sessions abroad can be canceled free of charge up to 21 days before the start. Money transferred by the client will then be fully refunded.

3. Until 10:00 am on the day of the session, the session can be moved to another time free of charge. The session will then also be moved to De Bilt, unless it concerns a remote session.

4. After 10:00 AM the day of the session, cancellations and rescheduling cannot be made. If you cancel after this time, 100% of the agreed amount will be charged. Any right to work from home material will hereby lapse.

5. Cancellations will only be processed by email or, in urgent cases, by telephone. The contact details are listed on http s://www.schoolvooradelaars.nl under 'contact'. It is the client 's responsibility to ensure that his cancellation message has been received by SvA.

6. For an online session, the client confirms the Google Meet invitation link no later than 24 hours before the start. This can be done by sending a reply to the invitation link. If the client has not received the invitation link, please report this to the secretariat so that it can still be sent. It is the client 's responsibility to ensure that his message has been received by SvA.

7. If a session does not take place due to an emergency or prevention by SvA, it will be rescheduled to another date determined in consultation with the client. The location of the session will then change to De Bilt or online.

20 - Performance

1. SvA will execute the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship and on the basis of SvA's knowledge at that time.

2. SvA always reserves the right to deviate from the order and/or content of the session, in the interest of delivering good craftsmanship.

3. The Client ensures that all conditions that SvA indicates are necessary or that the Client should reasonably understand are necessary for the execution of the agreement, have been met.

4. If it has been agreed that a session will take place at a location to be designated by the client, which is not a location arranged by SvA, then the client must provide a suitable space and sufficient and fully installed equipment and tools in accordance with the agreements made for this purpose with SvA. dates. In the event of negligence with regard to the provisions of this article, SvA is entitled to shorten the session in question with the resulting loss of time or to charge the client for the additional time spent.

5. Clients are not automatically entitled to free consultations or advice in any form. In this context, SvA is entitled to terminate contact with clients, in any form, outside the agreed times at any time.

21 - Liability

1. SvA is not liable for damage suffered by the client due to shortcomings of SvA, unless the damage is demonstrably the direct result of intent on the part of SvA and unless the damage is the result of gross negligence on the part of SvA.

3. SvA is under no circumstances liable for damage suffered by the client or third parties as a result of the provision of incorrect and/or incomplete information by the client to SvA, or otherwise as a result of an act and/or omission by the client.

4. In all cases, the liability of SvA and the third parties engaged by SvA for damage suffered by the client and their total obligation to pay compensation is limited to a maximum of the amount of the price stipulated for the relevant agreement (excluding VAT).

5. Liability of SvA for indirect damage, including but not limited to consequential damage, lost profits, missed savings and damage due to business stagnation, is excluded.

6. A ground that could give rise to a claim for compensation must be submitted to SvA in writing no later than two weeks after the client has discovered the damage or could reasonably have discovered it, failing which the right to compensation will lapse.

7. The client indemnifies SvA against all legal claims from third parties, as well as damages, fines, costs and interest, relating to goods, rights and information that the client provides and/ or has made available to SvA.

8. Participation in sessions is at your own risk and responsibility. Moreover, SvA expressly does not guarantee that the client will (immediately) feel better or achieve better results (such as financially, or in living situation or relationships) as a result of participation.

22 - Privacy

1. Any personal information shared with Barbara during consultations or other sessions on an individual basis is strictly confidential. However, information from individual sessions can be used by Barbara in an anonymous form beyond recognition for books and course materials. However, personal information of a sensitive nature will never be part of this.

2. SvA also strives to handle all personal information that customers and students entrust to SvA with the utmost care.

3. SvA does not collect any personal information other than the information that people (customers, students and interested parties) themselves provide to SvA.

4. SvA does not share personal information with third parties unless the person concerned gives explicit permission to do so.

5. SvA maintains an address list with the most basic personal information (name, email address, address, telephone number) of customers, students and former students, plus information regarding completed course programs.

7. Personal information is retained until its deletion is requested by the individual or their representatives. This can be done at any time by sending an email to: privacy@schoolvooradelaars.nl. SvA will then respond to this as quickly as possible ; at the latest within a week. It is the participant's responsibility to ensure that his request for deletion has been received by SvA.

8. SvA 's information security policy is aimed at securing all personal information of customers and students as best as possible, within current technical (and reasonably affordable) possibilities.

9. Complaints about SvA 's privacy policy or information security policy can be addressed to ‘Autoriteit Persoonsgegevens(.nl)’ a Dutch data protection service.

23 - Intellectual Property and Data Protection

1. All documents and files provided by SvA during the session may not be reproduced or made public by the client without prior written permission from SvA.

2. The client is not permitted to make video recordings, photos or sound recordings during the session, unless written permission has been granted by SvA.

3. SvA has the right to use the knowledge gained through the performance of the work for other purposes, insofar as no personal or confidential information of the client is made known to third parties.